Here’s What you can Expect from Dental Chatbots

Do you know how many patients you lose simply because they cannot contact your clinic? While it is difficult to quantify that, it is a fact that you lose patients because they cannot make an appointment or reach out to you at certain times. The interest is already there, the intent of engaging with you is already there, the only thing missing is a platform that will ensure that patients can connect with your clinic. This is where dental AI chatbots come in.


What are Dental AI Chatbots?

Technology is offering new solutions to different challenges. Dental AI chatbot is a computer program created specifically to address the challenge of not being able to communicate with your patients. The software runs on a chat platform wherein they can answer patient questions and other enquiries.


Platforms for Dental AI Chatbots

Platforms for Dental AI Chatbots

At, we provide an integrated solution wherein you can use your chatbot on several platforms. This includes:

  • Your own website for easy and instant communication
  • Facebook Messenger
  • Slack
  • Kik Messenger
  • WeChat
  • SMS

Of course, aside from these platforms, we can also customise dental AI chatbots for any other type of platform. We can even customise its features and functionalities based on your needs.


How do Dental AI Chatbots Work?

Chatbots are programmed to work in an environment wherein it can simulate a conversation with a patient based on pre-existing programming. There are two major types of chatbots that can be used for your dental practice.

First, are simple chatbots that are designed to send specific replies based on certain keywords from the patient’s message. This is a straightforward type of program which caters to simple enquiries and questions.

Then there are chatbots that make use of machine learning. These are designed for more complex queries. This program is designed to learn from the pattern of behavior of your patients so it can eventually improve the way it answers questions. This type of dental AI chatbots can seemingly hold a conversation much as an actual person can.

Below is a quick example of how dental AI chatbots converse.

Chatbot: Hi, how may I help you today?

Patient: Hello I would like to make an appointment

Chatbot: Sure! I can help you with that. Here are our available dates and times for this week. Please click to choose the most convenient one for you.

Patient: (clicks on an appointment)

Chatbot: Thank you! To confirm, you’ve chosen an appointment for (date) at this time (time), is this correct?

Patient: Yup

Chatbot: Awesome! See you on (date)!


Benefits of Dental AI Chatbots

Here are some benefits of using dental AI chatbots. You can also watch this video on why you should use a chatbot for your dental practice.


1. Increase Patient Appointments

Setting an appointment becomes easier for patients. The simpler the process, the more people would convert. This will effectively turn to providing you with more appointments.


2. Be Online 24/7

24/7 service icon

One of the best things about using chatbots is that you can have your channels operating 24 hours a day, 7 days a week. This helps ensure that you do not lose another patient simply because there is no one there to answer their enquiry.


3. Entertain Multiple Patients at the Same Time

A dental assistant can manage maybe 2 or 3 chat conversations at the same time since their attention would be divided. Dental AI chatbots do not have this limitation. Because these are computer programs, they can entertain any number of patients all at the same time.


4. Save Money

Making use of chatbots is far less complicated in terms of maintenance as compared to hiring multiple people to manage your appointments and patient queries. This effectively helps you save a lot of money over time.


Get your own Dental AI Chatbots

At, we are always ready to help you out. If you want to learn more about our dental AI chatbots and how they can help you manage your clinic better, you can contact us at 1300 777 847 or by email at